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  1. Support
  2. Help

Help

Payments and Subscriptions

  • Premium and Premium GOLD subscriptions
  • How can I use the app for free?
  • Boost
  • How to delete payment card details?
  • How to find the Google Play Store app on your phone?
  • How to get your money back?
See all 8 articles

How to use the app?

  • Profile photos
  • Profile completion guide
  • Actions in chat
  • How to pass photo verification?
  • How to find Settings?
  • How to unsubscribe from the mailing list?
See all 15 articles

Something went wrong?

  • Location issues
  • Why has my credit/debit card been charged?
  • Why did I get blocked?
  • Why can't I login?
  • Why do I get the impression that there are fake profiles?
  • Why isn't the city of my potential match displayed?
See all 11 articles

Safety

  • Safety tools
  • Verification
  • What happens after you report
  • Taking action
  • Meeting safely
  • Staying safe online
See all 9 articles